Everything we do at Cultivate Apothecary starts with the focus of sustainability and a low-carbon footprint. We wanted to offer our customers the ease of complimentary shipping while still being environmentally sensitive. We offer complimentary “green shipping” with every order. We know receiving purchases within one or two days can be alluring. We are asking our customers to reflect on the impact that has on the environment and its resources. We offer this alternative for those that aren’t in need of receiving our products within two days, but are happy to receive them within one week of purchase ~ our way of taking care of you and our planet. We also understand that our customers may need to receive our products more quickly, and for those, we offer a flat rate for two-day shipping.
We hope you love the skincare we’ve formulated for you, but if for any reason you’re not completely satisfied, please let us know. Send any concerns or questions you may have within 30 days to email@example.com, and we’ll work with you to ensure your satisfaction, either through a consultation, exchange, credit, or refund.
If you decide to exchange or return your product, please contact us at firstname.lastname@example.org, and we will issue a free exchange or a refund to your original payment method, minus a $10 restocking fee.
*International shipping charges, customs fees, or taxes are not eligible for refund.